In order to comply with U.K. Anti-Money Laundering regulations, we are obliged to verify customers' correct name and address details. The requirement to 'know your customer' applies to money transfer businesses.

We do not reveal customer information to external organizations, unless specifically authorized by customers or as required by law. Your data is kept confidential.

Obtaining documents applies to sending a remittance; we currently ask for name verification identification for £750 and above; name and address verification for £2000 and above. However, we only need to verify these details once; subsequent transactions can be undertaken without this formality.